Follow a question.
See where it connects.
Notes on people, operations, and the systems we build around them.
Ideas from EMS, leadership, reading, and building chatIR. Some are practical. Some are still taking shape. This is where they meet.
A constellation of ideas
Follow a title to read. Pull a dot and its neighbors follow. Arrow keys work too.
What the Form Can't See
What do incident forms make visible, and what stays in the narrative? A working note on the limits of the record and the questions behind chatIR.
Read the working noteChoose a line of thought
Browse the whole gardenOperational learning
The Report Was Accurate. It Was Still Incomplete.
A record can serve its original purpose and still leave another question unanswered.
Read the noteLeadership
Stop Being the Answer
What changes when helping the team means developing judgment instead of supplying answers?
Read the noteSystems
Build the Sprinkler System
Getting good at recovery can make the need for prevention harder to see.
Read the noteBuilding
The questions behind chatIR
Working notes on the product, its boundaries, and what still needs to be learned.
Read the noteBring it back to the work.
The field tools turn some of these ideas into something you can use. Open questions collects what I haven’t resolved. The links between notes preserve how the thinking develops.
For my background and earlier projects, visit christopherjharper.com. For the software growing from part of this work, explore chatIR.
The actual connections
The graph below follows links between published notes. It is separate from the curated connections above.